Question 1

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Shipping times depend on your location and the shipping method selected at checkout.
How long does shipping take?

Orders are processed within 1–3 business days. Delivery time varies depending on your country and shipping provider.

Question 2

Can I exchange my item for a different size?

Accepted Answer

Yes. If you need a different size, please contact us within 7 days of receiving your order. Items must be unworn and in their original condition.

Question 3

Can I return lingerie?

Accepted Answer

Due to the intimate nature of lingerie, we do not accept returns on worn or used items. Products must be unused and in original condition with tags attached.

Question 4

What if my item arrives damaged?

Accepted Answer

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and your order number.

Question 5

How do I choose the right size?

Accepted Answer

Please refer to our size guide available on the product page. If you are between sizes, we recommend choosing the larger size for comfort.

Question 6

How should I care for my lingerie?

Accepted Answer

We recommend gentle hand washing in cold water and air drying to preserve the fabric and shape.

Question 7

Do you offer gift cards?

Accepted Answer

Yes. Our gift cards are available in several values and make the perfect present when you want to give someone the freedom to choose their favorite piece.

HOME